MsgCRM — WhatsApp CRM, AI Chatbot & Automation Platform

50+ Modules

Everything You Need, Built-In

From messaging to CRM, AI bots to invoicing — every tool your business needs in one platform.

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WhatsApp Multi-Device

Connect multiple numbers, manage team inboxes from one dashboard.

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AI Chatbot (Gemini/OpenAI)

Smart bots powered by Gemini & OpenAI for 24/7 automated support.

🎨

Visual Bot Builder

Drag-and-drop flow editor to create complex chatbot automations.

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Bulk Campaigns

Send thousands of messages with smart scheduling and routing.

🎧

Live Chat & Agents

Real-time customer chat with agent assignment and team inbox.

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CRM & Kanban Pipeline

Visual sales pipeline, lead tracking, deal management.

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Invoices & Payments

Create, send invoices via WhatsApp with Razorpay integration.

📞

VoIP & Call Responder

WhatsApp call handling with auto-responder and IVR flows.

📋

Template Builder

Rich media templates with buttons, lists, carousels & polls.

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Auto Responder

Keyword-based auto-replies with media and button support.

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Short Links & Tracking

Create trackable short links with click analytics.

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Contact Management

Import, export, segment contacts with tags and groups.

✍️

AI Content Generator

Generate marketing copy, captions, and prompts with AI.

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Google Sheets Sync

Two-way sync contacts and leads with Google Sheets.

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Facebook Lead Sync

Auto-import leads from Facebook Ads into your CRM.

📝

WhatsApp Forms

Create forms that collect data via WhatsApp conversation.

👨‍👩‍👧

Group Manager

Manage WhatsApp groups, extract members, send broadcasts.

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Account Manager

Multi-account management with role-based team access.

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Omnichannel Inbox

Unified inbox for WhatsApp, Email, and social platforms.

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Analytics Dashboard

Real-time analytics, reports, and campaign performance.

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API & Webhooks

Full REST API and webhooks for custom integrations.

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WooCommerce Bot

E-commerce automation with order tracking via WhatsApp.

🎯

Lead Scoring AI

AI-powered lead scoring based on engagement signals.

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Multi-Language

Full i18n support with 20+ language translations.

Visual Automation

Build Powerful Flows
Without Code

Our drag-and-drop builder lets you create complex automation workflows in minutes — connect WhatsApp, AI, CRM, and more.

Trigger on incoming message, new lead, or schedule

Set flexible triggers for any business event or schedule.

AI-powered decision with Gemini & OpenAI

Let AI classify, respond, and route conversations intelligently.

Send templates, media, buttons automatically

Deliver rich content with zero manual effort, 24/7.

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Trigger: New WhatsApp Message Keyword matched: "pricing"

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AI Decision (OpenAI) Is this a qualified lead?

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Send Pricing Template With CTA buttons & catalog

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Add to CRM Pipeline Tag: Hot Lead → Assign agent

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MsgCRM AI Assistant ● Online — Powered by OpenAI

👋 Hi! Welcome to MsgCRM. How can I help you today? AI Bot • just now

I want to know about pricing plans

We have 2 plans — Business (₹799/mo) and Premium (₹999/mo). Both include AI chatbot, bulk campaigns & CRM. Would you like a 2-day free trial? AI Bot • just now

Yes! How do I start?

AI-Powered

Smart Chatbots
That Close Deals

Deploy AI chatbots that qualify leads, answer questions, send product cards, and hand off to agents when needed.

🧠

Natural Language Understanding with Context Memory

Your bot remembers what was said earlier, just like a real human agent.

🛍️

Product Catalog, Cart & Order Automation

Let customers browse, add to cart, and place orders right in WhatsApp.

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Seamless Human Handoff with Agent Notifications

Bot escalates complex queries to the right human agent instantly.

Transparent Pricing

Choose the Perfect Plan

Start free and scale as you grow. No hidden fees, no surprises. Cancel anytime.

Monthly

Annually Save 20%

Business

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline communication.

₹ 799 /mo

6 Social Accounts

System Updater
Bulk Messaging
AI Chatbot
Autoresponder
Button Message Support
Form Builder
List Messages
Template Manager
REST API Access
Carousel Templates
Send Polls
Single Message Sender
Link Generator
WhatsApp Advanced
Business Profile
Meta API
Number Warmer
URL Shortener
OpenAI Content Generator
OpenAI Image Generator
Image Editor
Cloud Import
100MB Storage
20MB Max File Size

Get Started Free

⭐ Most Popular

Premium

Everything in Business, plus more accounts, higher file limits, and priority support for fast-growing teams and enterprises.

₹ 999 /mo

20 Social Accounts

Everything in Business
20 Social Accounts
Bulk Messaging
AI Chatbot
Autoresponder
Button Message Support
Form Builder
List Messages
Template Manager
REST API Access
Carousel Templates
Send Polls
Single Message Sender
Link Generator
WhatsApp Advanced
Meta API
Number Warmer
URL Shortener
OpenAI Content Generator
OpenAI Image Generator
Image Editor
Cloud Import
100MB Storage
15MB Max File Size
Priority Support

Start Free Trial →

⚡

Instant Setup

Get started in minutes. No complex configuration needed — connect your accounts and start messaging right away.

🔒

Enterprise Security

Your data is protected with bank-grade encryption and secure cloud infrastructure you can trust.

📊

Advanced Analytics

Track message delivery, engagement rates, and campaign performance with detailed real-time reports.

🤖

AI-Powered Chatbot

Build intelligent automated workflows and chatbots to handle customer queries 24/7 without lifting a finger.

🎧

Priority Support

Our dedicated support team is available to help you with any questions or issues you may encounter.

🔄

Regular Updates

We continuously improve the platform with new features and enhancements based on user feedback.

FAQ

Frequently Asked Questions

Got questions? We've got answers.

Can I use MsgCRM with multiple WhatsApp numbers?

Absolutely! MsgCRM supports multi-device and multi-number management. The Business plan allows up to 6 social accounts, and the Premium plan supports up to 20 accounts — all managed from a single unified dashboard.

Do I need technical skills to set up the AI chatbot?

Not at all! Our Visual Bot Builder uses a simple drag-and-drop interface. You can build complex chatbot flows, add AI responses, set triggers, and automate conversations without writing a single line of code. Setup takes less than 10 minutes.

Is my customer data safe on MsgCRM?

Yes. We take security very seriously. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Our infrastructure runs on secure cloud servers with daily backups, firewalls, and GDPR-compliant data handling practices.

Can I integrate MsgCRM with my existing tools?

Yes! MsgCRM offers a full REST API and webhooks for custom integrations. We also have native integrations with WhatsApp, Instagram, Facebook, Telegram, Google Sheets, Shopify, WooCommerce, Razorpay, and more. OpenAI and Gemini are built-in.

What happens after my 2-day free trial ends?

After your trial ends, you can choose any paid plan to continue using MsgCRM. Your data and settings are fully preserved. We'll send you reminder emails before the trial ends, and there is no automatic charge — you choose when to upgrade.

Can multiple team members use the same account?

Yes! MsgCRM supports team collaboration with role-based access control. You can add team members as agents, managers, or admins with different permission levels. The unified inbox allows your entire team to handle conversations seamlessly.

What kind of support do you offer?

We offer 24/7 AI bot support, WhatsApp live support during business hours, and dedicated support via email at Connect@msgcrm.in. Premium plan users get priority support with faster response times. You can also schedule a personalized demo anytime.

Your Business, Fully Automated